Privacy policy

Privacy Policy

Effective Date: 01/01/2024

At The Diamond Vault Aus Pty Ltd, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your choices regarding your personal information.

1. Information We Collect

1.1. Personal Information: We may collect personal information such as your name, address, email address, phone number, and payment information when you make a purchase or create an account on our Shopify store.

1.2. Browsing Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, and pages visited, to enhance your user experience and improve our website.

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

2.2. Marketing and Communications: With your consent, we may send you promotional emails and newsletters about our products, special offers, and updates. You can opt-out of these communications at any time.

2.3. Analytics: We may use analytics tools to analyze website traffic and improve our services, but this data is anonymized and does not personally identify you.

3. Information Sharing

3.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers to facilitate order fulfillment, payment processing, and other essential services.

3.2. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.

4. Your Choices

4.1. Opt-Out: You can opt-out of receiving promotional emails by using the unsubscribe link provided in our emails.

4.2. Access and Correction: You have the right to access and correct your personal information. If you have an account on our website, you can update your information through your account settings.

5. Security

5.1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Changes to the Privacy Policy

6.1. We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website.

7. Contact Information

7.1. For questions or concerns about our Privacy Policy, please contact us at info@thediamondvault.com.au

This Privacy Policy is subject to change without notice. Please review this policy regularly for updates.

Thank you for choosing The Diamond Vault Aus Pty Ltd.